The Pending Certificates section of the interface lists all of the SSL certificates that you have purchased from the cPanel Store. The system will automatically poll the certificate provider to determine whether each pending certificate is ready.
When a certificate is ready, the system will download that certificate and automatically install it on the site.
- To manually check the pending certificate queue, click Check Pending Certificates.
- To show the details of a certificate, click the appropriate Show Details link.
- To hide the details of a certificate, click the appropriate Hide Details link.
- To cancel a purchase, click the appropriate Cancel link and confirm that you wish to cancel the transaction.
- To contact the cPanel Market provider about a certificate order, click the appropriate Contact Market Provider link.
The interface may display the following status messages:
|CSR Status||Whether the server has finished the certificate signing requests (CSR). The server submits a CSR to the Certificate Authority (CA) to start the validation process.|
Whether the server has finished the DCV check. Often, this finishes automatically when you select a domain.
|Free DV Up Status|
Whether the server has installed a temporary Domain Validated (DV) certificate. A DV certificate secures the domain during the OV or EV certificate validation.
|EV Click-Through Status|
A list of items for either you or the CA to finish. The CA cannot issue the EV certificate if any uncompleted items remain. For more information, read Sectigo's What is required for validation? documentation.
|OV Callback Status|
Whether the CA has verified the organization's validity via a phone call.
A list of items for either you or the CA to finish. The CA cannot issue the OV certificate if any uncompleted items remain.
|Validation Status||Whether the validation process is finished.|
The validation process for Organization Validated (OV) certificates and Extended Validation (EV) certificates takes between three and 30 days. The certificate issuer requires this time to validate the information about your business. EV certificates need more time to issue than OV certificates due to more stringent requirements.
Comodo will send you an email with additional validation instructions. Complete these instructions as soon as possible to avoid delays.
Although cPanel, L.L.C. will instantly issue a Domain-validated certificate (DV), the validation process can take up to 24 hours before the certificate is available for installation.