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For cPanel & WHM version 11.52

(Home >> Preferences >> Getting Started Wizard)


After you log in to your cPanel account for the first time, the Getting Started Wizard interface appears. This interface helps you set up your cPanel account. If the Getting Started Wizard interface does not appear on your first login, or if you wish to reconfigure your account, click Getting Started Wizard in the Preferences section of cPanel's Home interface (Home).

Before you begin

Select the default display language for your cPanel interface and click Change.

Introduction to Web Hosting

This section of the Getting Started Wizard interface displays information on an array of topics. Click Next Step to navigate through this information.


If this is your first website, we strongly recommend that you read this information to better understand website management. 

Web Disk Accounts

cPanel offers a Web Disk application that you can use to manage and manipulate files. New users may be more comfortable with this file management method.

To log in to a Web Disk account, perform the following steps:

  1. Click Access Web Disk.
  2. Select the appropriate version or distribution of your operating system (OS).


    If you use Windows Vista®, Windows® 7, or Windows® 8, you must enable Digest Authentication for your cPanel account. To do this, click Enable Digest Authentication.

  3. Click Download Quick Start Script to download the script file.
  4. Open and run the script file. Accept any certificates.

When the Web Disk configuration finishes, a new window that contains your website’s content will open on your computer. From this window, you can manage your website’s files in the same way that you would manage files on your personal computer.

After you add a Web Disk account to you server, click Access Web Disk in the Web Disk interface (Home >> Files >> Web Disk) to quickly access the account. You can also change the password, delete, or password protect directories that correspond to existing Web Disk accounts in this interface.

New Email Account Setup

To create a new email address, perform the following steps:

  1. Enter the address that you wish to use in the Email text box.


    If your cPanel account includes more than one domain, select the desired domain from the menu.

  2. Enter and confirm the new password in the appropriate text boxes.


    • The system grades the password that you enter on a scale of 100 points. 0 indicates a weak password, while 100 indicates a very secure password.
    • Some web hosts require a minimum password strength. A green password Strength meter indicates that the password is equal to or greater than the required password strength.
    • Click Password Generator to generate a strong password. For more information, read our Password Generator documentation.

  3. Enter the maximum amount of disk space to allow this email address to use in the Mailbox Quota text box, in Megabytes.

  4. Click Create.


If you do not want to create a new email account, click Skip

Set Your Default Email Address

Your default address settings determine how cPanel handles any mail to invalid email addresses for the current domain. 

To set up your default address settings, perform the following steps:

  1. Select one of the following options:
    • Discard the email while your server processes it by SMTP time with an error message. — Select this option to send an error message to the sender. Enter an error message in the text box.
    • Forward to Email Address — Select this option to forward mail to another address. Enter the address to which you wish to forward mail in the text box.
    Click Advanced Options to view the following additional options:
    • Forward to your system account — Select this option to forward mail to the system account.
    • Pipe to a program — Select this option to forward mail to a program at the path that you enter in the Pipe to a program text box.


      For more information, read the Pipe to a Program section of our How to Configure Mail Filters documentation.

    • Discard — Select this option to delete incoming messages without a failure notice.


      We do not recommend this option, because the sender will not know that the delivery failed. 

  2. Click Change.
  3. Click Next Step.


Webmail allows you to access your email accounts through a web browser (for example, Internet Explorer® or Safari®). When you check your email with a web browser, rather than through an email application on your computer, you can easily access your email account from any computer with an Internet connection. 


  • To create a shortcut, drag the Access cPanel Webmail link to your desktop or Bookmarks toolbar.

Contact Information & Preferences

This feature allows you to define the email address or addresses at which the server should send you updates. The system uses these email addresses to notify you of new information about your website. We recommend that you use an email address that is not part of your cPanel account, as this could be useful if your server experiences problems.

To configure these preferences, perform the following steps:

  1. Enter the email address through which you wish the server to contact you.
  2. Enter another email address through which you wish the server to contact you. This step is optional.
  3. Select or deselect the following checkboxes to specify when the server contacts you:
    • My contact email address changes. — You receive notifications at both the previous and new addresses whenever your contact email address changes.
      • If the above option is disabled, notify me. — You receive a notification whenever the My contact email address changes. setting becomes disabled.
    • My account approaches its disk quota. — You receive notifications whenever your website will soon reach the maximum amount of disk space. 
      • If you fill your disk quota, you cannot modify existing files or add new files to your website. 
      • Delete old or unused files, or upgrade your hosting plan, to fix this issue.
    • My account approaches its bandwidth usage limit. — You receive notifications whenever your website will soon receive the maximum amount of traffic.
      • After you reach your maximum bandwidth, visitors cannot access your website. 
      • You must upgrade your hosting plan to fix this issue. Otherwise, you must wait until the limit resets. Generally, this limit resets at the end of each month.
    • Any of my account's email accounts approaches or is over quota. — You receive notifications whenever one of your email addresses will soon use its maximum amount of disk space. 
      • Delete old email, or upgrade your hosting plan, to resolve this issue.
    • My account's password changes. — You receive a notification whenever your cPanel account's password changes.
      • If the above option is disabled, notify me. — You receive a notification whenever the My account's password changes. setting becomes disabled.
    • Someone logs in to my account. — You receive a notification whenever someone successfully logs in to your cPanel account.
      • If the above option is disabled, notify me. — You receive a notification whenever the If the above option is disabled, notify me. setting becomes disabled.
  4. Click Save.


cPanel offers several interface styles. This includes a style for mobile web browsers.

To change your style, click Switch Style to for the style that you wish to use.

Manage SSH Keys

Use SSH keys to confirm whether a specific computer can access your website’s information through an SSH session.

Generate a key

To generate a new key, perform the following steps:

  1. Click Generate a New Key.
  2. Enter the appropriate information.


    RSA keys yield a faster confirmation of identity, while DSA keys speed key generation and signing times.

  3. Select a key size from the menu.


    A larger key size is more secure, but requires a longer authentication time.

  4. Click Generate Key to generate the new SSH key and automatically install it to the server.

Import a key

To import an existing key, perform the following steps:

  1. Click Import Key.
  2. Enter a name for the key.
  3. Paste the private and public keys into the appropriate text boxes.
  4. Click Import.

After you install a key on the server, you can edit, delete, or download it from the SSH Shell Access interface (Home >> Security >> SSH/Shell Access). 


Keys will not work correctly until you authorize them.


After you finish the setup for your cPanel account, click Home in the upper left corner of the interface to return to the Home interface and begin to use your cPanel account.