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This document is for a previous release of cPanel & WHM. To view our latest documentation, visit our Home page.

For cPanel & WHM 11.44

(Home >> Preferences >> Getting Started Wizard)


After you log in for the first time, this wizard will appear. It functions as a guide to help you set up a new cPanel account. If the Getting Started Wizard does not appear on the first login, or if it is necessary to reconfigure your account, click Getting Started Wizard in the Preferences section of cPanel's Home interface (Home).

Before you begin

Select the default display language for your cPanel interface and click Change.


  • When you choose a language that is not English, you may still see English text in some areas of cPanel. We continue to work to provide 100% translation coverage, so there is no need to report untranslated cPanel interfaces.
  • Contact your web host if you need a language that does not appear in the Set my language to menu.

Introduction to Web Hosting

The Getting Started Wizard displays information on an array of topics. Click Next Step to progress through this information.


If this is your first website, we strongly recommend that you read these pages to better understand website management. 


Web Disk Accounts

cPanel offers a Web Disk application that you can use to manage and manipulate files. Newer users may find that they are more comfortable with this file management method.

To log in to a Web Disk account, perform the following steps:

  1. Click Access Web Disk.
  2. Choose your the appropriate version or distribution of your operating system (OS).


    If you use Windows Vista®, Windows® 7, or Windows® 8, you must enable Digest Authentication for your cPanel account. To do this, click Enable Digest Authentication.

  3. Click Go under the appropriate operating system to download the script file.
  4. Open and run the script file. Accept any certificates.

When the Web Disk configuration finishes, a new window that contains your website’s content will open on your computer. From this window, you can manage your website’s files just like you would manage files on your personal computer.

After you add a Web Disk account to you server, click Access Web Disk in the Web Disk interface (Home >> Files >> Web Disk) to quickly access the account. You can also change the password, delete, or password protect directories for existing Web Disk accounts in this interface.


New Email Account Setup

To create a new email address, perform the following steps:

  1. Enter the address that you wish to use in the Email text box.


    If your cPanel account includes more than one domain, select the domain from the menu.

  2. Enter the password in the Password text box.


    Click Generate Password to generate a strong password.

  3. Confirm the password in the Password (Again) text box.
  4. Enter the maximum amount of disk space to allow this email address to use in the Mailbox quota text box.

  5. Click Create.

Set Default Address

Your default address settings determine how cPanel handles any mail that was sent to an invalid email address for the current domain. 

To set up your default address settings, perform the following steps:

  1. Select one of the following options:
    • Discard with error to sender — Select this option to send an error message to the sender when an email is sent to this address. Enter an error message in the text box.
    • Forward to email address — Select this option to forward mail to another address. Enter the address to which you wish to forward mail in the text box.
    Click Advanced Options to view the following additional options:
    • Forward to your system account — Select this option to forward mail to the system account.
    • Pipe to a Program — Select this option to forward messages to a program at the path that you define in the Pipe to a Program text box.


      For more information, read the Pipe to a Program section of our How to Configure Mail Filters documentation.

    • Discard — Select this option to delete incoming messages without a failure notice.


      We do not recommend this option, because the sender will not know that the delivery failed. 

  2. Click Change.
  3. Click Next Step.


Webmail allows you to access your email accounts through a web browser (for example, Internet Explorer® or Safari®). When you check your email on the web, rather than through an email application on your computer, you can easily access your email account from any computer with an Internet connection and a web browser. 


Contact Information & Preferences

This feature allows you to define the email address(es) at which the server should send you updates. These email addresses function as the main method to notify you of new information about your website. We recommend that you use an email address that is not part of your cPanel account, as this could be useful if your server experiences problems.

To configure these preferences, perform the following steps:

  1. Enter the email address through which you wish the server to contact you.
  2. Enter another email address through which you wish the server to contact you. This step is optional.
  3. Select or deselect the following checkboxes to specify when the server will contact you:
    • Send notifications to your contact email address when you are reaching your disk quota. — You will receive a notification if your website will soon reach the maximum amount of disk space. 
      • If you have a full disk quota, you cannot modify existing files or add new files to your website. 
      • Delete old or unused files, or upgrade your hosting plan, to fix this issue.
    • Send notifications to your contact email address when you are reaching your bandwidth usage limit. — You will receive a notification if your website will soon have received the maximum amount of traffic that it is allowed.
      • After you reach your maximum bandwidth, visitors cannot access your website. 
      • You must upgrade your hosting plan to fix this issue. Otherwise, you must wait until the limit resets. Generally, this limit resets at the end of each month.
    • Send notifications to your contact email address when one of your email accounts approaches or is over quota. — You will receive a notification if one of your email addresses will soon use its maximum amount of disk space. 
      • Delete old email, or upgrade your hosting plan, to resolve this issue.
  4. Click Save.


cPanel offers several interface styles. This includes a style for mobile web browsers.

To change your style, click Switch Style to ... for the style that you wish to use.

Manage SSH Keys

Use SSH keys to confirm whether a specific computer can access your website’s information through an SSH session.

Generate a key

To generate a new key, perform the following steps:

  1. Click Generate a new Key.
  2. Fill in the appropriate information.


    RSA keys yield a faster confirmation of identity, while DSA keys will speed up key generation and signing times.

  3. Select a key size from the menu.


    A larger key size is more secure, but will require a longer authentication time.

  4. Click Generate Key to generate the new SSH key and automatically install it to the server.

Import a key

To import an existing key, perform the following steps:

  1. Click Import Key.
  2. Choose a name for the key.
  3. Paste the private and public keys into the appropriate text boxes.
  4. Click Import.

After you install a key on the server, you can edit, delete, or download it from the SSH/Shell Access interface (Home >> Security >> SSH/Shell Access). 


Keys will not work correctly until you authorize them.



After you finish the setup for your cPanel account, click Home in the upper left corner of the interface to return to the Home interface and begin to use your cPanel account.