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This document is for a previous release of cPanel & WHM. To view our latest documentation, visit our Home page.

For cPanel & WHM 11.40

(Home >> Preferences >> Getting Started Wizard)


After you log in, the start-up wizard appears. This wizard functions as a guide to help you set up a new account. If the start-up wizard does not appear on the first login, or if it is necessary to reconfigure your account, you can click the Getting Started Wizard icon in the Preferences area of the cPanel interface to access the start-up wizard.


This feature defines the default display language of the cPanel interface. Contact your web host if you need a language that is not provided on this screen.

To change the default language:

  1. Select a language from the language menu.
  2. Click Change.


 When you choose a language that is not English, you may still see English text in some areas of cPanel. We continue to work to provide 100% translation coverage, so there is no need to report untranslated cPanel interfaces.

Introduction to Web Hosting

These pages contain information on an array of topics, for example disk directories, getting files to your website, the File ManagerWeb Disk, and FTP Accounts. If this is your first website, we strongly recommend that you read these pages to better understand website management.

Web Disk Accounts

cPanel offers a Web Disk application that you can use to manage and manipulate files with your operating system’s interface. Newer users may be most comfortable with this file management method.

The Web Disk will open a window on your computer, which will allow you to move, delete, or add new files to the server, just as you would manage files on your personal computer.

To log in to a Web Disk account:

  1. Click Access Web Disk.
  2. Choose your operating system (OS): Windows®Mac®, or Linux.


    Choose the version or distribution of your operating system from the appropriate menu.

  3. Click Go under the appropriate operating system to download the script file.
  4. Open and run the script file. Accept any certificates.

When the Web Disk configuration is completed successfully, a new window that contains your website’s content will open on your computer. From this window, you can manage your website’s files just like you would manage files on your personal computer.

After you add a Web Disk account to you server, you can click the Access Web Disk button on the main Web Disk page to quickly access the account. You can also change the password, delete, or password protect directories for existing Web Disk accounts under the Actions heading in the Web Disk Accounts Management list.

New Email Account Setup

This feature allows you to set up any new email accounts you wish to use.

To create a new email address:

  1. Enter the address you wish to use in the Email text box.
    • Don’t forget to select the domain from the menu, to the right of the Email text box.
  2. Enter the new password in the Password text box.
    • You can use the Generate Password link to generate a strong password.
  3. Confirm the password in the Password (Again) text box.
  4. Set the maximum amount of disk space this email address will be allowed to use in the Mailbox quota text box.


    This setting is optional.

  5. Click Create.

Set Default Address

This address will receive any mail that is sent to an invalid email address for the current domain. The default address is also commonly called a “catch-all address.”

You can define how the default address handles incoming messages.

To set up your default address:

  1. Select one of the following options:
    • Discard with error to sender — Enter an error message for the sender to read.
    • Forward to email address — Enter the address in the text box.
  2. You can also click Advanced Options to:
    • Forward messages to your system account.
    • Discard incoming messages without an automatic response. (Note that this option is not recommended because the sender will be unaware that the delivery failed.)
    • Automatically forward messages to a program. Enter the path to the program (for example, in the Pipe to a Program text box.
  3. Click Change.
  4. Click Next Step.


If you forward mail to a default address, and spammers target your domain, you will likely receive a large amount of spam.


Webmail allows you to access your email accounts through a web browser (for example, Internet Explorer® or Safari®). When you check your email on the web, rather than through an email application on your computer, you can easily access your email account from any computer with an Internet connection and a web browser. 

To use webmail:

  1. Click Access cPanel Webmail.
  2. Enter your password.
  3. Select a webmail client.

The email account will be opened through your browser. The webmail client will then retrieve all read and unread messages that are associated with your email account.

If you do not wish to first access cPanel, you may log in to webmail directly. Enter in your web browser, where  is your domain name. After you provide your username and password, you can select a webmail client.


To create a shortcut, drag the Access cPanel Webmail link to your desktop or Bookmarks toolbar.

  • After you have configured webmail, return to this screen and click Next Step.

Contact Information and Preferences

This function allows you to define the email address(es) at which the server should send you updates. These email addresses will function as the main contact point to notify you of new information about your website. We recommend that you use an email address that is not affiliated with your website, as this could be useful if you experience problems with your website’s email.

To configure these preferences:

  1. Enter the email address through which you wish to be contacted by the server in the first text box.
  2. You may enter another email address through which you wish to be contacted by the server in the second text box. This step is optional.
  3. Use the three boxes to select when the server should contact you. An email can be sent when:
    • Your disk quota is almost full: This means that your website will soon occupy the maximum amount of disk space that you are allowed. If you have a full disk quota, you will be unable to modify existing files or add new files to your website. Delete old or unused files, or upgrade your hosting plan, to fix this issue.
    • Your bandwidth is reaching its limit: This means that your website has received the maximum amount of traffic it is allowed. When your maximum bandwidth has been reached, people will no longer be able to access your website. You must upgrade your hosting plan to fix this issue. Otherwise, you must wait until the limit is reset. Usually this occurs at the end of the month.
    • Your email accounts approach the quota: This means that one of your email addresses will soon use the maximum amount of disk space that it is allowed. Delete old email, or upgrade your hosting plan, to resolve this issue.
  4. Click Save when you are finished.


cPanel offers several styles for you to choose from. This includes a style that is optimized for mobile web browsers.

To change your style, click the Switch Style to ... button that corresponds to the style you wish to use.

Manage SSH Keys

SSH keys are used to confirm whether a specific computer has the right to access your website’s information through an SSH session.

To generate a new key:

  1. Click the Generate a new key icon.
  2. Fill in the appropriate information.


     It is important to consider your needs when you choose a key type. Bear in mind that RSA keys yield a faster confirmation of identity, while DSA keys will speed up key generation and signing times.

  3. Select a key size from the menu.


    A larger key size is more secure, but will require a longer authentication time.

  4. Click Generate Key to generate the new SSH key and automatically install it to the server.

To import a key:

  1. Click the Import Key icon.
  2. Choose a name for the key.
  3. Paste the private and public keys into the two text boxes.
  4. Click Import.

After a key has been installed onto the server, it can be edited, deleted or downloaded with the appropriate links in the lists on the Manage SSH Keys interface. Keys that are new to the server need to be authorized with the Manage Authorization link.


The key will not work until it is authorized.

After the key is authorized, you can use the Manage Authorization link and click Deauthorize to deauthorize it.

After you have finished the setup for your cPanel account, click the Home button in the upper left corner of the screen to return to the home screen and begin to use your cPanel account.